We have firm budgets for maintenance and are required to closely manage our finances to ensure LAHC remains viable and responsive to the safety and maintenance requirements of the portfolio. ThattheCommitteeinquireintoandreportonthemanagementofpublichousingmaintenance contractsinNSW,withparticularreferenceto: a)Thecurrentrepairstatusandphysicalconditionofthepublichousingstockmanagedby HousingNSW; b)Thecostsofmaintenanceofthecurrentpublichousingstock,variationsinexpendituretrendsoverthepreviousfiveyearsandprojectedexpenditureforthe nextfiveyears; c)Thenatureandadministrationofmaintenancecontracts,includingprivatesector arrangements; d)MethodologiesandprocessesforensuringconsistentpublichousingmaintenancestandardsacrossNSW,includingqualityassurance,effectiveness,efficiencyand contractsupervision; e)Statutoryobligationsontenantstotakecareofpropertiesandreportmaintenanceneedsinatimelyfashion; f)Measurestomeetthespecialmaintenancerequirementsofagedanddisabledtenants; The Parliament of New South Wales acknowledges and respects the traditional lands of all Aboriginal people, and pays respects to all Elders past and present. Family & Community Services on facebook opens in new window, Family & Community Services on twitter opens in new window, Family & Community Services on youtube opens in new window, Family & Community Services on linkedin opens in new window, Centralised Gas Hot Water System Reimbursement Scheme, Modifications for people with disabilities or the elderly, Occupational therapist assessment overview, Requesting maintenance and reporting problems, Swimming pools in public housing properties. <>>> But they also exist in commercial property, serviced apartments, retirement villages. Copyright Defence Housing Australia, 2015. To request maintenance that is not an emergency: For more details, read about response times for maintenance. For copies of recently issued ministerial press releases or information on the election policies of any political party as they relate to this department/agency or its portfolio area, please go directly to the website of the relevant political party. The deadline for applications is February 21, 2023. Please call the Police Assistance Line first to report vandalism before calling the Maintenance Line. Planned maintenance is non-urgent work or replacement of an item within a property, such as painting, replacing floor coverings or upgrading kitchens or bathrooms. No records of contacts are available for this inquiry. . Alternatively, you may approach the current Head Contractors to obtain subcontractor work: Programmed Facility Management Pty Ltd - South Metro, South West, Great . We are celebrating! $40 million distributed to community housing providers (CHPs), Videos to help maintain and protect your home, Safely delivering repairs and maintenance to your home, Slashing social housing power bills with rooftop solar, Responsive and Programmed Maintenance contract. High-rise buildings fitted with additional active and passive fire safety measures to reduce fire risk, such as fire hose reels and hydrants, early alert systems, sprinklers, fire indicator panels and smoke alarms, Annual inspections from our maintenance contractors, to ensure the building components and equipment, including fire safety measures, are functional and operational, $15 million invested into upgrading and enhancing fire safety to over 2,000 properties in 2021-22, More than $300 million spent since 2005 through risk-based fire safety programs. You can contact them in three ways: Call 13 11 72 Email tenant.maintenance@dffh.vic.gov.au If your repair is not urgent, fill in the report non-urgent repairs form. Over 1,500 social housing properties across NSW were retrofitted with rooftop solar panels in 2021, helping social housing tenants in those. To meet our Defence housing obligations, DHA manages three Residential Maintenance Services (RMS) panels, which provides routine maintenance and emergency repair services to the DHA housing portfolio across 36 trades. 0 DFFH - maintenance policy and practice Contact the Housing Call Centre if your home needs responsive maintenance - repairs that are needed because of normal wear and tear, or damage caused by your household or visitors. endobj Department of Education. >W&{U%0j` We have a robust regime of monitoring of lift performance and outages, and ensure that, where there are any extended service disruptions or outages, DCJ is aware so it can communicate with tenants. Answers to Further Questions - NSW Federation of Housing Associations Inc. Consequently, all community housing providers are required to develop plans for the long-term maintenance of their properties. I worked in many areas ranging from remote areas in the far north of South Australia including Oodnadatta and the Anangu Pitjantjatjara Lands, to Raukkan home of the Ngarrindjeri People on the Coorong and urban Indigenous communities in Elizabeth and . Our Department of Defence Northern NSW Contract has achieved certification of the Asset Management System to the Standard ISO 55001:2014 You will be asked to provide details of the damage and when it happened. Contract Award Notice ID. Please enable scripts and reload this page. endobj The length of time it takes to contact you depends on the urgency of the work. Working to improve the service and experience for our tenants. d) Methodologies and processes for ensuring consistent public housing maintenance standards across NSW, including quality assurance, effectiveness, efficiency and contract supervision; e) Statutory obligations on tenants to take care of properties and report maintenance needs in a timely fashion; The department has responsibility for the maintenance of all properties owned by the Director of Housing, community-managed properties, movable units leased to clients and properties leased from private owners. More information. A contractor will contact you to make an appointment for an inspection and/or repair to take place. Were committed to maintaining our properties, with most of the maintenance work being undertaken by local tradespersons and local disability providers, as well as Aboriginal-owned businesses, who play an important role in the delivery of property maintenance and garden services. LAHC has 163 lifts across its portfolio and has contracts in place with specialised lift maintenance providers to ensure our lifts stay in optimal condition. stream Dollar value range from $10,000 - $500,000 Prepared and assisted in negotiation of Non-Disclosure Agreements, memorandum of . Communities and Justice, NSW Department of . We partner with contractors to deliver this high volume of maintenance work within strict timeframes, and to meet stringent requirements. North Coast. 2. Strata properties come in a variety of forms, with apartments and townhouses the most common. Access eRepair, understand what changes you can ask for or make to your home, or request maintenance, DCJ contractors will need to enter your home to carry out maintenance work and perform inspections, From 1 February 2022, social housing tenants who resided in a property where a centralised gas hot water service was in use from March 2014 to March 2020 can apply for reimbursement of their gas usage costs, Maintenance work information for DCJ Housing tenants, An online service for DCJ tenants to lodge non-urgent home maintenance requests, DCJ assists eligible tenants and approved applicants to modify their home to help them live independently, How to report maintenance issues and request permission for home alterations, As a DCJ tenant, you may make changes and alterations to your home, You can request a modification to your home to help you live independently, Information for occupational therapists completing a property assessment for a DCJ Housing client, DCJ tenants can apply for approval to perform decorative painting in their home, DCJ tenants can only install a pay TV connection with approval, How to request repairs for your home or report vandalism to your building, DCJ tenants can apply to install a permanent above-ground pool, or an inflatable or portable pool in their backyard, Rate your maintenance experience and view current ratings for our maintenance contractors. We work with local businesses and communities, and we . Rental home maintenance and repairs This page is for: Home buyer / owner Property industry Tenant Landlord / lessor Obvious maintenance and repair issues should be noted in the property condition report which is required to be completed by the landlord/lessor when the tenant moves into and out of the property. Contract region. You can do a licence check online through the Fair Trading website or call 13 32 20. Make sure you have a pen ready to write down the job reference number for your maintenance request. Not all emergency repairs can be completed immediately, in which case a temporary repair will be carried out. Housing Authority > Current Tenants > Tenant Toolbox > Maintenance. To discuss this further, contact the maintenance section at your nearest Housing Service Centre. This is particularly important if there is likely to be further damage if the repair is not completed quickly. . You can also call any of the following numbers: Top End Phone: 08 8995 5122 Arnhem Phone: 08 8987 0576 Barkly Phone: 08 8962 4558 Big Rivers (Katherine) Phone: 08 8973 8939 More than one-third of the NSW population lives in regionally , and thousands more spend time in the regions each year for work, study, holidays and events. The caretaker period for the NSW Election commenced on 3 March 2023. *All figures current as of 30 November, 2021. Inquiry into the Management of NSW Public Housing Maintenance Contracts. DHA regularly engages independent valuers to undertake valuations for properties under management or being considered for management by DHA. In order to become a maintenance contractor for the Department of Communities, you are encouraged to register with and view the Tenders WA website. The quality of all properties deteriorates over time as a result of normal wear and tear and because of ageing. The strategies highlight outcomes and investment requirements to address accessibility and inclusion for our staff, stakeholders and customers. Family & Community Services on facebook opens in new window, Family & Community Services on twitter opens in new window, Family & Community Services on youtube opens in new window, Family & Community Services on linkedin opens in new window, Repairs, modifications and maintenance to a property, Centralised Gas Hot Water System Reimbursement Scheme, Modifications for people with disabilities or the elderly, Occupational therapist assessment overview, Requesting maintenance and reporting problems, Swimming pools in public housing properties. ;,M~MS|IH3Fr bT+o*JW5}>q rHr`C"RwR'a1 f"~ "$^u220{uMw;~w2{wu=|VhK%0c.PN,ws?f-mj;cA9,2%&le&. Copyright Defence Housing Australia, 2015. Communities and Justice Grants. NSW Public Works staff servicing every corner of regional and rural NSW $5 billion. 3216 0 obj <>/Filter/FlateDecode/ID[<5059B1B0132BC04D89C2DD10FA8FEE9A>]/Index[3202 26]/Info 3201 0 R/Length 78/Prev 1251475/Root 3203 0 R/Size 3228/Type/XRef/W[1 2 1]>>stream As a tenant, you have rights and responsibilities regarding repairs and maintenance for your property. Maintenance Officer jobs now available in Lake Munmorah NSW 2259. The timeframes for this non-urgent work can be up to 12 months for completion. r["M V+)2aV4Y,7HK0GQD&Pda(E(dIY\ jb|O/_}9{ h"` ,',2`yw0dbE]g4B/uDeQi The list was initially established through a formal open tender process in 2010 ( DETP1028 ). At Defence Housing Australia (DHA), we provide quality housing and related services to Defence members and families. Privacy Policy and We work closely with the property owners to ensure these properties are maintained in good repair and fit for you to live in. Having the job reference number will make it easier to make a follow up call to the Maintenance Line. Read more about response times for maintenance and maintenance staff at your home. We acknowledge the ongoing connection Aboriginal people have to this land and recognise Aboriginal people as the original custodians of this land. Maintenance contractors | Defence Housing Australia Maintenance contractors At Defence Housing Australia (DHA), we provide quality housing and related services to Defence members and families. NSW Auditor General's Department. At Defence Housing Australia (DHA), we provide quality housing and related services to Defence members and families. Not all emergency repairs can be completed immediately, in which case a temporary repair will be carried out. Housing NSW. Thats why we have compliance officers in the field every day checking the work of our contractors. Your chosen builder or tradesperson must give you a written contract if: the contract price is over $5,000 (including GST), or the contract price is not known, is for the provision of labour and materials by the contractor the reasonable market cost of which is more than $5,000 (including GST). What happens when you report a maintenance request will depend on what is to be repaired, how it happened and who actually owns the property. Read more about response times for maintenance. Housing Secretary Michael Gove said making it mandatory to hold qualifications will improve standards across the sector following the death of two-year-old Awaab Ishak from black mould. We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. A maintenance request can be made by another person on behalf of the tenant or the private owners of an adjoining property, especially when dealing with vegetation issues. The Government tenders website also provides details of current tender opportunities in accordance withPremiers Memorandum 2007-01. O'Donnell & Hanlon Pty Ltd. DCJ provides planned maintenance services to keep tenant homes in good condition and ensure consistent maintenance standards across the state. 1/17/2022 How satisfied are you with your experience today? Series: New South Wales. Answers to Further Questions - Tenants Union of NSW and Redfern Legal Centre, Answers to Further Questions - National Disability Services, Answers to Further Questions - Family and Community Services, Answers to Further Questions - Mr Ross Smith, Announcement of public hearing - management of NSW public housing maintenance contracts, Macquarie Room, New South Wales Parliament, Macquarie Street, Sydney. Find information on how we assist service providers with housing and homelessness, protecting children, family, domestic and sexual violence, community planning, disability inclusion, working with Aboriginal communities and legal help. Government procurement advice and assistance. Maintaining this portfolio ensures our residents live in homes that are safe, clean and well maintained. Information for multicultural families and communities, Deliver services to children and families, Repairs, modifications and maintenance to a property, Toggle sub navigation menu for Repairs, modifications and maintenance to a property. We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. If you have any concerns about the condition of your property please contact your housing provider directly. List of Maintenance Contracts Projects in NSW - Cordell Connect projects State Australian Capital Territory Norther Territory Queensland South Australia Tasmania Victoria Western Australia Categories Retail Education Medical Entertainment Social Sports Residential Aged Care & Retired Developments Civil Engineering Military Commercial Premises Home building contract for work between $5,000 and $20,000 Suitable for trade work, maintenance and repair work as well as smaller alterations or improvements likely to cost less than $20,000. Beleaguered cleaning and catering company Spotless Group has been re-awarded a contract worth $62 million a year to maintain NSW's social housing. Department of Communities and Justice (DCJ) Infrastructure Strategy and Capital Investment Plans are being developed. Public housingNew South WalesMaintenance and repair. At LAHC, through the Asset Maintenance Services contract, maintenance is undertaken by local contractors who engage directly with residents and see the job through from start to finish. For any questions, please email cmt@dha.gov.au. 5Counterpoint Community Services INC and South Sydney Community Aid, No. How to report maintenance and repairs You can report any of the following ways: contact your local housing maintenance officer visit your local housing office call 1800 104 076. As a tenant you have rights under the Residential Tenancies Act 2010 and Residential Tenancies Regulation 2019. Back to top Aboriginal flag Torres Strait Islander flag Head Maintenance Contract. service contract; rather, it is a set of general guidelines. Although local offices can tell you what planned maintenance work is scheduled for your home, they will refer you to the Maintenance Line for maintenance requests. Public contractsNew South Wales. Dependent on the situation, our lift technicians will attend to urgent matters in a 30 minute to 2 hour timeframe. A further $1.669 million investment has been approved to extend the program to February 2022. any other issues we should know, such as dogs on the property, residents that are hearing impaired, items that may be dangerous, special access ways, etc. View all our monitor vacancies now with new jobs added daily! 9 On Feb. 11, 2021, HUD announced that.