Tasted delicious and the staff was friendly, hard working and good at their jobs. Staff was amazingly friendly. The restaurant on site did not have very many options but what we did get was really good. Highly recommend. Want a great night's sleep? So what can you do to guard against bringing these bugs home with you the next time you travel? They are also responsible for the costs associated with eradicating the unit of the pests. 8110 N Academy Blvd, Colorado Springs CO 80920 Super 8 U S A F A North 1.13 Miles Away 8135 N Academy Blvd, Colorado Springs CO 80918 Days Inn 1.15 Miles Away I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. NEVER again! Tenants and landlords - bed bugs in residential premises. Holiday Inn Express & Suites Colorado Springs South I-25, an IHG hotel, Holiday Inn Express & Suites Colorado Springs-First & Main, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Holiday Inn Express & Suites Colorado Springs Central, an IHG Hotel, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North. NEVER again! Please see our partners for more details. Please dont include personal, political, ethical, or religious commentary. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. 2. Couples in particular like the location they rated it 9.0 for a two-person trip. That's how we know our reviews come from real guests who have stayed at the property. Do you have a room with a view available? This hotel exceeded our expectations. The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Called back immediately to report and the GM called back fe. Staff was amazingly friendly. Friendly and informative front staff. I'm seeing where it says both? Great place to stay, great location and awesome breakfast!! Colorado Springs is ranked number 42 on the company's list for bed bugs, it announced Thursday. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We all have bed bug bites all over us and they are very uncomfortable! I did miss the hot tub this winter visit, but the gorgeous live Christmas tree and fire made several families happy to gather and celebrate! Additional sorting options might be available (by type of traveler, by score, etc). On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. Seafood, Guests are required to show a photo ID and credit card upon check-in. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. Tripadvisor performs checks on reviews. It is my hope that you see fit to give us a second chance to win your valuable business back. We even got an upgrade to our room witch was AWESOME!!! Youll never stay anywhere like for the price. NEVER again! Contributions should be travel related. THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. The breakfast was awesome. I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. Posts are solely the responsibility of their respective authors. Read more about the Colorado State Law: https://leg.colorado.gov/bills/hb19-1328, Cases come in daily for Just Bed Bugs Pest Control. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. Booking not found double-check your booking number and PIN then try again. When I checked in I paid in advance for a one week stay at a special winter rate. - Terms of use - Privacy - Disclaimer. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Yeah right! Pool area was poorly lit but was heated. Expedia, Inc. is not responsible for content on external Web sites. The bathroom had poop on the toilet when we checked in. Lock in a great price for The Academy Hotel Colorado Springs rated 8.2 by recent guests! Guests can enjoy a game of billiards, throw darts or watch sports on TV at Falcons, which offers daily Happy Hour specials. Buffett had a little bit of everything., The room was very nice, clean and in great condition. Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! Staff was really helpful and friendly. Very tranquil atrium area., Omlet station was great the rest of the food cold and old, Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. Service was amazingly efficient. Econo Lodge North Academy: BED BUGS - See 171 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. Disliked: Cleanliness, amenities, property conditions & facilities. A chef was available to make made to order eggs/omelets! Great breakfast, great staff , overall a great experience. Nice spacius and clean Certain services and amenities may be reduced or unavailable as a result. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. we stayed there again over spring break, last week (March 2011) and we are all covered with bed bug bites and they are very uncomfortable! We stayed for 2 nights and all of the hotel reps were extremely helpful, very nice, and accommodated all of our needs. Great value! Top notch guest services., The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice, All staff members were amazing! The property was run down and the room was awkward and small, especially the bathroom. I really didn't know about bed bugs at the time. Server was very nice as well. I would not choose this location again on futre trips. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. "We've done $2.5 Million homes. There's nothing I didn't like. The following reports are from third party sources. We were told there was a hot tub at the hotel - there was not one. Rooms were clean and comfortable COLORADO SPRINGS, Colo. -- A claim of bed bugs at a popular Colorado resort is being directly disputed by the resort itself. I liked the layout for the bathroom area., Hotel was clean and had a pleasant clean smell. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. This is not a rash, these are bites! The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. The Academy Hotel Colorado Springs View Hotel 3,386 reviews 0.1 km from Econo Lodge North Academy Free Wifi Free parking Breakfast included Hampton Inn Colorado Springs I-25 Central View Hotel 32 reviews 0.2 km from Econo Lodge North Academy Free Wifi Free parking Visit hotel website Breakfast included when there are so many other options, close by, we will not be staying here again. I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. We enjoyed the warm indoor pool and the breakfast options. The Academy Hotel is independently owned and operated. Exterminators recommend we use the acronym S.L.E.E.P. Check around the edges of the box springs. "That tells me right there in plain black and white that it's getting worse.". Breakfast is unreal. Disappointed that bar closed at 10pm on Friday & Saturday, Bartender on Friday was not real friendly. My friend was sleeping in the bed closer to the bathroom. The pool was nice and warm Ill start with the pros. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Bed bugs are small, cryptic and agile, escaping detection after crawling into suitcases, boxes, and belongings. The Hotel has a regular pest control program in place. The Academy Hotel Colorado Springs has been welcoming Booking.com guests since Dec 5, 2012, Top Location: Highly rated by recent guests (8.9). Our bed was horrible. Please note that all Special Requests are subject to availability and additional charges may apply. My room specifically smelled very strongly of chemicals and the heater squeaked all night long. If we find any, we delete them and, if necessary, take action against whoever is responsible. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. Unfortunately, he was the only one during our stay there that was friendly. Something went wrong please try again later. Such a treat! The sink and tub did not drain/drained exceptionally slow when you turned the water on so you were standing in dirty water, or spitting your toothpaste out in a bowl full of water. Location off highway was amazingly easy. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. Yeah right! Use cautionwhen using pesticides and always follow label directions. Now the bedbugs have made a comeback and the experts have noticed some reasons why bedbugs are spreading. more. Pet-friendly rooms are also available. I really didn't know about bed bugs at the time. You'll also get a complimentary hot breakfast in the morning that includes made to order omelets and a waffle bar. "One call per month and I was pretty happy. We went back to the area for spring break and decided to stay there again because of the location and price. Unfortunately, he was the only one during our stay there that was friendly. It seems that communication was lacking in your case, I apologize. Breakfast was above expectations, and the restaurant was on point. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. The check-in was fast and easy. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. To see correct prices and occupancy info, add the number and ages of children in your group to your search. All of which have experienced no problems. I really didn't know about bed bugs at the time. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.