I can choose to take off Friday, or just do the afternoon so I have an open morning, if I want to do the gym or if I want to go play some golf., I work about 13 hours a week and I love that the flexible schedule allows me to help my grandchildren with distance learning. VirtualFlex is more than just a contact center model. Liveops exists to improve people's lives. To accept cookies continue browsing as normal. Thats what were there for. This network has hard skills in your industry, and soft skills from life experience. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . Answer. The workplace culture is amazing. Pros. The background/credit check requires a $45 processing fee paid directly to our vendor. - Liveops The modern contact center. Public Relations e-mail (press@liveops.com) Locations. 2-4 weeksMost training is 2-4 weeks. Liveops energizes agents through rewards and recognition. At WebCE, we are passionate about delivering exceptional professional development solutions. To accept cookies continue browsing as normal. If not, reach through the comment section. Employer Matching Opportunity, 100% Employer Paid Life Insurance Flexibility. 1099 Independent Contractor offers no benefits, Paid by the minute. To accept cookies continue browsing as normal. Efficient. We are passionate about the agent experience, because we know agents have many choices in their careers. I love the flexibility. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Sign-On: Liveops Agent Services LLC Site. This login is to access our Shiftboard online scheduling and people management system. They are empathetic and committed to each interaction with your customers. Join the teams that work behind the scenes to make Liveops one of the most innovative companies in the virtual contact center space, including client solutions, IT, program development, workforce management and everything that goes into making our solutions stand out. Liveops appeals to an agent profile with the soft skills and life experience that align with patient populations and understand the need for compassionate responses to sensitive medical questions. Sign an Independent Contractor Agreement. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. FLEXIBILITY AT SCALE. Were here to improve peoples lives. Dorm Decor Ideas || Explore Detailed Information. The ability to create your own schedule is one of the best perks of being an Independent Contractor Agent with Liveops. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Okta updates a user's attributes in the app when the app is assigned. Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. Learning sessions, access to robust knowledge bases, and gamification are unique to Liveops Nation and ensure continuous growth of relevant skills for agents. To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. Liveops regularly hosts well-attended, agent-focused events. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged . To get your own box visit myseoulbox.com.Some links below may be affiliate links, which means if you buy something using that link, Ill receive a small commission.This video discusses the many helpful tips I can think of for new LiveOps agents. Flexibility. Liveops: Flexibility. And, it's why some of the biggest enterprise names trust Liveops agents to represent their brand. Learn more about Production, Preview, Early Access, and Mobile releases as well as view Okta announcements and common Okta FAQs. Main hustle or side gig its all up to you. My only issues with liveops is the pay amount and the delay in receiving my pay. We source for impact by empowering and celebrating those with initiative. Were committed to earning the right to grow with you by being relentlessly results-driven. We call the agent community Liveops Nation. Connect and protect your employees, contractors, and business partners with Identity-powered security. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Please update your browser to the latest version on or before July 31, 2020. Secure your consumer and SaaS apps, while creating optimized digital experiences. Link Okta groups to existing groups in the application. We've been partnering with Liveops since 2010 for all our inbound needs. Welcome to Liveops Agent Services LLC Shiftboard Login Page. Login here. Without a doubt, they are the most organized company we have ever worked with. Create success for our clients by working cross-functionally to build strategies that maximize program results. Compensation . The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. The Liveops VirtualFlex platform empowers agents to act as an extension of your brand by providing a warm, knowledgeable connection with members and patients at every touchpoint across the continuum of care. Scottsdale, AZ liveops.com Joined January 2009. Pay, Vacation time, You get to work from home. I love the freedom element. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Weve had the pleasure of working with Liveops for the past two years, adding a new level of professionalism to our needs. We encourage ideas from everywhere. Cons are having to provide your own equipment. You get to dictate when and how often you commit to providing services. Also the hiring process is long and it's unpaid. Copyright 2023 Liveops, Inc. All rights reserved. This app integration supports Single Sign-On. They have the soft skills and life experience needed for empathetic member advocacy, with proven increased level of CSAT and NPS ratings. Find Out How & Apply . Empathetic agents understand the need for compassionate responses to sensitive medical questions and will meet your customers needs in a safe and secure environment. Your patients health is your top priority. I have more questionsVisit the Liveops Support Center Avoid Recruiting [emailprotected]. This means you can choose when, where, and how often to work! How Right Time Schedules Translate to Enhanced Customer Experience Outcomes, Scalable contact center solutions drive results in healthcare, Fueling company growth and patient health a healthcare case study. Copyright 2023 Liveops, Inc. All rights reserved. We are empathetic, good-natured, down-to-earth people who like to have fun. To find out more, read our Privacy Policy and Cookie Policy. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Relationships are built on a strong foundation of trust and Set your own schedule to work around your life. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. Disability Plans, Learning Opportunities During planned open enrollment and Medicare redetermination periods, the elasticity of our flexible model delivers access to a skilled pool of agents, so you dont need to bring on seasonal agents. Password. Liveops Job Board. You are paid for talk time only and without talk time, there is no pay. The best agents arent looking for part-time. Trying to find the "liveops nation" Portal and you want to access it then these are the list of the login portals with additional information about it. Create success for our clients by working cross-functionally to build strategies that maximize program results. If you have not created a ticket yet then you would need to register or create a new ticket to begin. @Liveops. This means you can choose when, where, and how often to work! Want to become a Liveops agent? Liveops exists to improve people's lives, and . Their consistency, professionalism and customer service are unparalleled in the industry. They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. The agent community comes together . Liveops agents have the understanding and program-specific certifications needed to not only enroll and onboard members and patients into your program, but also encourage them to stick with it and remain compliant with your product or device. There are no benefits, no vacation pay, no paid training. I see myself doing this for many years until I fully retire (if I do) and my cat loves that I am home too!, Flexibility is the most beautiful thing. Copyright 2023 Okta. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Virtual. To accept cookies continue browsing as normal. OpenID Connect is an extension to the OAuth standard that provides for exchanging Authentication data between an identity provider (IdP) and a service provider (SP) and does not require credentials to be passed from the Identity Provider to the application. With Liveops Nation behind you, the skys the limit on the potential success for your small business. The agent community comes together . Post in the comments section of this video.Thank you for 2,360 subscribers! Allows Okta to use custom attributes you have configured in the application that were not included in the basic app schema. Headquartered in Scottsdale, AZ, with expansive remote opportunities, Liveops is a collaborative environment filled with smart, motivated team players. Deactivates a user's account in the app when it is unassigned in Okta or their Okta account is deactivated. Certification courses provide the learner with critical knowledge related to the client and call types, as well as how to deliver a successful customer experience. You can also manage cookies in your browser settings. Director of Customer Care, healthcare organization. Liveops Nation agent news. best www.shiftboard.com. This means you can choose when, where, and how often to work! Build a thriving work-at-home business providing remote customer service for top brands. Innovate without compromise with Customer Identity Cloud. View our background and credit check requirements here. The background/credit check requires a $45 processing fee paid directly to our vendor. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Looks like you have Javascript turned off! So how much can you earn? transparency. I love that I can use the empathy and communications skills I learned in school to help customers for the luxury brand I serve through Liveops as well as the patients I treat as a nurse.. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Excellent company! Log in. The integration was either created by Okta or by Okta community users and then tested and verified by Okta. This login is to access our Shiftboard online scheduling and people. show about fbi agent and dimensional portal. Grow your home business through Liveops client network, working with the brands you know and love. At Liveops, we believe in improving people's lives no matter where, when, or how they work. Copyright 2023 Liveops, Inc. All rights reserved. Independent Contractors are responsible for expenses and control their profit and loss. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. Easily connect Okta with Liveops or use any of our other 7000+ pre-built integrations. Support. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. All rights reserved. We would like to show you a description here but the site won't allow us. In healthcare, engagement and patient connection are paramount. See all features. You are using an unsupported browser. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. You can also manage cookies in your browser settings. Log-in to the worlds easiest to use Learning Management System Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Liveops. If you love helping improve peoples lives we want you to work with us. With Liveops agents, your patients will receive high-quality experiences from a knowledgeable professional. Our professional grade, complete headset telephones are made specifically for LiveOps and other customer service agents. The background/credit check requires a $45 processing fee paid directly to our vendor. Weve cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. Researched & Written by Ann Rozier on the FlexJobs Team. IT Support Logo. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Discussion forums provide a space for agents to connect and improve together by way of peer-to-peer encouragement and motivation that nurtures success. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Liveops award-winning certifications educate agents on your brand, preparing them to connect with your customers. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. No matter what industry, use case, or level of support you need, weve got you covered. Your email address will not be published. The pay is great and is based on talk time. Or, sign in using: Login using Okta. Norms exist to be challenged. Liveops mobilizes reliable, brand-certified agents. Future attribute changes made to the Okta user profile will automatically overwrite the corresponding attribute value in the app. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Add this integration to enable authentication and provisioning capabilities. option Add a new device appears in Duo Mobile settings. Our developer community is here for you. We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. We've been making work and life more flexible and rewarding since 2000 when we pioneered a different way of thinking which produced the virtual on-demand workforce. No matter the location, or time of day, an empathetic agent is available when you and your customers need it most. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes. VirtualFlex solves for that. Tuition Reimbursement. If this is your first time hearing about Liveops and you are thinking of applying, check out my other video about Liveops HERE https://youtu.be/UNdtdSYpq-8And APPLY to Liveops HERE https://infl.tv/kxbdShow Notes Intro 0:00 UPDATE 1:111 IWIK #1 2:182 IWIK #2 3:053 IWIK #3 4:284 IWIK #4 5:045 IWIK #5 5:366 IWIK #6 6:257 IWIK #7 9:538 IWIK #8 11:239 IWIK #9 14:56 IWIK #10 16:21 BONUS watch to see Outro 20:43 My purpose with any content I create is to make others aware of all the opportunities that are available to them to create income online.My Cambly Referral Link: https://www.cambly.com/invite/DAESHA2?st=031321\u0026sc=4BLOG: www.teacherdaesha.comConnect with me on social media:IG: https://www.instagram.com/teacherdaesha/LinkedIn: https://www.linkedin.com/in/teacher-daesha-tefl-3845321ab/Twitch: https://www.twitch.tv/teacherdaeshaTip Jar: Buy Me A Coffee https://www.buymeacoffee.com/teacherdaesha Paypal https://paypal.me/teacherdaeshaQUESTION - Have a question about starting a side hustle, teaching online, or anything else? Liveops, a virtual contact center, delivers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Here's everything you need to succeed with Okta. With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. Your connection to your customers/clients is the most important part of your job. Agent Login. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. Its why weve led the industry in virtual, flexible agent services for more than 20 years. LiveOps Inc. Passwordless. When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. Youll have the opportunity to help thousands of people live their dream of owning a successful home business. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 With the power to choose when, where, and how they provide services, Liveops agents commit to brands they love and have the autonomy to build their businesses alongside these enterprise clients. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. I trust them and look forward to a deeper partnership in the future. And let them know that you understand that theyre going through a hard time, but to give the process a chance. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Message & data rates may apply. With VirtualFlex, theres no need to overstaff. I even bought a new car!, "I love the convenience of working from home, the flexibility to choose my own schedule and the privilege of being my own boss. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. View our background and credit check requirements here. Some roles are also responsible for sourcing third-party clients, then analyzing, optimizing, and creating new scripting for subscription-based products. You can also manage cookies in your browser settings. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. View our background and credit check requirements here. Sign an Independent Contractor Agreement. Earning potential. !#liveops #seoulbox #onlineincome Liveops flexible model means you can scale up or down as necessary to service planned and unplanned events such as an expanded label or FDA approval. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Also shoutout I recommend both new and veteran agents watch this entire video. Website. Liveops is a legitimate company. I use the money to take my grandchildren shopping or on day trips. LiveOps will not sell or share your information with third parties for marketing purposes. Its not easy to find a flexible team of experienced agents who understand your brand. Want to become a Liveops agent? To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Copyright 2023 Liveops, Inc. All rights reserved. Join the Liveops corporate team and help improve peoples lives. The VirtualFlex platform delivers the right agent at the right time, with the right results. To find out more, read our Privacy Policy and Cookie Policy. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Your customers deserve the best at every touchpoint. Duo Security for MFA | Okta. The only downside is (and it hasn't always been like this) but they have been over hiring and you may find yourself vying for the hours to make a living. We endeavor to do the right thing, every time. As of July 18, 2022, all certification courses are FREE. You are using an unsupported browser. Hard to get in contact with managers for help. Find Out How & Apply . Sign an Independent Contractor Agreement. Liveops flexible model allows you to build a continuity plan for planned and unplanned spikes. GM Regional Customer Care Operations, major utility. Liveops agents are an extension of your company, and strengthen your brand with every interaction. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. (sales@liveops.com) Press & Media. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Note from the editor: The author, Shelly Strom, is a longtime freelance . Liveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. And for tens of thousands of skilled professionals, their choice is to partner with Liveops and strengthen your brand. This te. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Okta Browser Plugin; Okta Agents. Login. When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. Liveops is a legitimate company. Push existing Okta groups and their memberships to the application. Some roles are also responsible for sourcing third-party clients, then analyzing, optimizing, and creating new scripting for subscription-based products. We use cookies to improve your experience on our website. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. The application can be defined as the source of truth for a full user profile or as the source of truth for specific attributes on a user profile. Manager Supervisor retrieves an opportunity for a Manager or a Supervisor when searching for an opportunity. Our virtual, home-based agents are modernizing the contact center world through unmatched talent and flexibility. Join the company voted one of the Best Places to work in Arizona. Strengthening an agents sense of belonging and connection improves their lives and leads to better customer experiences and client outcomes. Flexible. Attack Protection. Virtual Agents | Blog. Go Further; Marketplace. Health doesnt have open hours. Liveops experienced agent network can deliver services when you need them, including days, nights and weekends. . Read more. Its why weve led the industry in virtual flex agent services for more than 20 years. Client opportunities may have additional requirements, including expanded client-specific certification. Groups can then be managed in Okta and changes are reflected in the application. Sign an Independent Contractor Agreement. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. I like to help people. Contact UsBecome an Agent. Dont let the next surprise get in the way of delivering a great customer experience. Forgot password? Weve got the experience, the knowledge, the agents and the solutions to give your enterprise business a competitive advantage where it matterscustomer loyalty. https://explorerecent.com/is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Liveops agents are certified on your program and procedures, so they can be a go-to resource for your members. Earning potential. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. See Capabilities for more details. "Customer Service Manager""Customer Service Supervisor" retrieves an opportunity for a Customer Service Manager or a Customer Service Supervisor. Job Work/Life Balance. Liveops appeals to an agent profile with the soft skills and life experience to understand the vulnerability people feel about their health and the ability to be reassuring in the face of uncertainty. LiveOps contracts with programs and companies that need these types of agents, and then they hire the independent agents to handle the calls. Teams include: Client Results. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Its our approach to providing the most exceptional customer service agents a business can find. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Returns the exact phrase match within quotes. I am currently working on my 7th children's book, thanks to the freedom of being an independent agent! Want to become a Liveops agent? Your customers deserve the best at every touchpoint. Import the user attribute schema from the application and reflect it in the Okta app user profile. Healthcare and Medicare enrollment can be complex. Are you an employee? You are your own boss and set your own hours so there is a great work/life balance. You can also manage cookies in your browser settings. Okta Browser Plugin protects your passwords and securely logs you into all your business and personal apps. Learn how. Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC.